Customer Email Templates — Visual Review

Standardised Nearra customer communications with consistent branding, typography, and layout.

1. Booking Confirmation Email

Booking confirmed — nearra

nearra

Your booking is confirmed.

Hi Tim,

Thank you for booking with nearra. Our team will coordinate everything from here — there's nothing else you need to do right now.

Booking reference

NRA-JOB-00001

Keep this booking reference handy if you contact us.

Service details

Service Cleaning
For Jane Doe
Date Thursday, 25 June 2026
Time 10:00am
Duration 1.5 hours
Address North Sydney NSW 2060

Payment

Service total (inc GST) $165.00
Card processing fee $5.28
Total paid $170.28
Payment status ✓ Paid

Need help?

Simply reply to this email or contact the nearra team.

Email: hello@nearra.com.au
Phone: 0414 161 198

the nearra team

hello@nearra.com.au · 0414 161 198

www.nearra.com.au

2. 24-Hour Reminder Email

Service reminder — nearra

nearra

Your service is scheduled for tomorrow.

Hi Tim,

This is a reminder that your scheduled service is tomorrow.

Everything has been organised and your booking remains on track.

There's nothing you need to do at this stage.

Booking reference

NRA-JOB-00001

Keep this handy if you need to contact us.

Service details

Service Cleaning
For Jane Doe
Date Thursday, 25 June 2026
Time 10:00am
Duration 1.5 hours
Address North Sydney NSW 2060

Need to tell us something before the visit?

If your plans have changed, access arrangements have changed, or there is anything we should know before the service takes place, simply reply to this email or contact the nearra team.

Email: hello@nearra.com.au
Phone: 0414 161 198

Need help?

Simply reply to this email or contact the nearra team.

Email: hello@nearra.com.au
Phone: 0414 161 198

the nearra team

hello@nearra.com.au · 0414 161 198

www.nearra.com.au

3. Service Completed Email

Your service has been completed — nearra

nearra

Your service has been completed.

Hi Tim,

We hope your Cleaning service went well.

Thank you for trusting nearra to coordinate support for your family.

We appreciate the opportunity to support your family and look forward to assisting again whenever you need us.

Booking reference

NRA-JOB-00001

Keep this handy if you need to contact us about this booking.

Service details

Service Cleaning
For Jane Doe
Date Thursday, 25 June 2026

Need help?

Simply reply to this email or contact the nearra team.

Email: hello@nearra.com.au
Phone: 0414 161 198

the nearra team

hello@nearra.com.au · 0414 161 198

www.nearra.com.au